Privacy policy.

At Shining Light Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services—whether through our website, digital communications, or in-person transactions.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and vehicle information.

  • Transaction Details: Products or services requested or purchased, payment information (handled securely through third-party processors), and shipping details.

  • Technical Information: IP address, browser type, and usage data when visiting our website or viewing our product listings.

2. How We Use Your Information

We use your information to:

  • Process product orders and service requests.

  • Communicate with you about your order, service appointment, or inquiry.

  • Improve our services and customer experience.

  • Comply with legal obligations and prevent fraud.

3. Information Sharing

We do not sell or rent your personal information to third parties. Your data may be shared with:

  • Trusted vendors and shipping partners for order fulfillment.

  • Payment processors to securely handle transactions.

  • Legal authorities if required to comply with applicable laws or enforce our policies.

4. Data Security

We implement reasonable safeguards to protect your personal data from unauthorized access, use, or disclosure. While no system is completely secure, we take all necessary steps to protect your information.

5. Your Rights

You may request to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for certain data uses (where applicable).
    To make such requests, contact us using the information below.

6. Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve your experience. You can adjust your browser settings to refuse cookies if preferred.

7. Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be posted on our website, with the effective date clearly stated.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Terms of Service

Effective Date: 5/8/2025

Welcome to Shining Light Solutions. By accessing or using our website and services, you agree to be bound by the following Terms of Service:

  1. Use of Services
    Our services are intended for lawful purposes only. You agree not to misuse, replicate, or exploit our content or offerings.

  2. Intellectual Property
    All content on this website, including text, graphics, logos, and images, is the property of Shining Light Solutions and its’ vendors and may not be used without prior written permission.

  3. No Guarantees
    We strive to provide valuable services, but we do not guarantee specific results. Your success depends on your efforts and circumstances.

  4. Limitation of Liability
    Shining Light Solutions is not liable for any direct or indirect damages resulting from your use of our services or website.

  5. Changes to Terms
    We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of the revised terms.

If you have any questions, contact us at danielstinnett89@gmail.com.

RETURN POLICY FOR SHINING LIGHT SOLUTIONS

At Shining Light Solutions, we strive to ensure our customers receive the highest quality products and services. Please read the following policy carefully regarding product returns, warranties, and service-related guarantees.

Product Returns & Manufacturer Warranties

  1. Manufacturer Warranty Coverage
    All products sold by Shining Light Solutions are subject to the individual warranty and return policies of their respective manufacturers. Shining Light Solutions does not set or control these policies and is not liable for the terms set by the manufacturer.

  2. Returns Through Manufacturer
    If a product is eligible for return, refund, or replacement under the manufacturer’s warranty, Shining Light Solutions will assist in facilitating the process. However, final decisions regarding returns and refunds are at the sole discretion of the manufacturer.

  3. Returns Through Shining Light Solutions
    If a product cannot be returned or refunded through the manufacturer, you may contact Shining Light Solutions to initiate a direct return. Upon request, we will issue a return shipping label. Once we receive and inspect the returned item, a full or partial refund may be issued based on the condition of the product and the reason for return.

  4. Defective Products
    If your product is found to be defective, Shining Light Solutions will work directly with you and the manufacturer to attempt to secure a replacement at no cost to you. While we cannot guarantee the outcome, we are committed to supporting our customers throughout the process.

Labor & Service Warranty

  1. Labor Warranty
    Any labor or services performed by Shining Light Solutions are covered under a 30-day limited warranty, beginning on the date listed on the service invoice. This warranty applies solely to the labor performed and does not extend to the products used or installed.

  2. Product Issues After Service
    Product-related issues that arise following service are not covered under the Shining Light Solutions labor warranty. Such matters must be addressed through the manufacturer’s warranty, subject to their terms and conditions.

Contact Us
To request a return label or inquire about a warranty matter, please contact us with the contact us option below.

Shining Light Solutions reserves the right to update or modify this policy at any time without prior notice